Fraud Prevention and Revenue Assurance Expert Full-time JobActualizat la 06-03-2121 Manageri Chisinau 123 vizualizări
Detalii despre job
Orange Moldova is looking for a new colleague to fill in the position of Fraud Prevention and Revenue Assurance Expert.
what you will be doing:
Assist in developing a Fraud & Revenue Assurance Roadmap identifying strengths, weaknesses, threats and opportunities within the existing platforms in Orange Moldova;
Analyze customer complaints and promptly react on any fraud related issues;
Deploy, localize, document and follow-up GFRA Telco modules;
Investigate fraud cases and support reengineering of processes in order to mitigate future fraud risks;
Evaluate new products and services within TTM process, for fraud and revenue assurance risks and propose relevant recommendations for risks mitigation. Follow up risk mitigation actions;
Perform service and subscriber level access reconciliation;
Perform recurrent analysis on Handset and Equipment export fraud;
Revenue Assurance Dashboards monitoring;
Deploy and maintain up to date revenue assurance maps;
Organize training on fraud awareness for Orange employees;
Recognize, prioritize and respond to alerts generated by the Fraud Management System;
Design and implementation of controls and programs to prevent and detect non-telco fraud and assessing the effectiveness of existing controls to reduce the likelihood and impact of non-telco fraud;
Act as a project manager for F&RA related initiatives.
what we are looking for:
University degree in technical studies, economics/finance;
At least 1 year of relevant experience within the Company, telecommunication industry or another appropriate area;
Understanding Company’s business processes & procedures, as well as basic understanding of cross functional processes;
Data analysis and creative problem-solving skills; ability to investigate, document and maintain records accurately;
Excellent project coordination, planning and organizational skills, with high attention to detail;
Strong knowledge of Microsoft Office tools (Excel, Word, PowerPoint) with understanding of data analysis techniques;
SQL/VBA knowledge is an advantage;
Strong interpersonal, written and spoken communication skills;
Proficiency in Romanian, English.
what's in it for you:
a unique learning experience in our company
working experience with great potential for growth
flexible working hours
benefits and compensations that you can discover on https://www.orange.md/?l=1&p=1&c=1&sc=5
We invite you to join Orange for a unique learning and working experience, with great potential for growth in an innovative environment.
We will be happy to welcome you into a young and dynamic team!
Working for Orange is one of a kind experience. Come check it out!
Send us your CV to [email protected] E-mail:
Fraud Prevention and Revenue Assurance Expert