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Fraud Prevention and Revenue Assurance Expert Full-time Job
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Orange Moldova

Actualizat la 06-03-2121     Manageri   Chisinau     123 vizualizări
Detalii despre job

Orange Moldova is looking for a new colleague to fill in the position of Fraud Prevention and Revenue Assurance Expert.
what you will be doing:

Assist in developing a Fraud & Revenue Assurance Roadmap identifying strengths, weaknesses, threats and opportunities within the existing platforms in Orange Moldova;
Analyze customer complaints and promptly react on any fraud related issues;
Deploy, localize, document and follow-up GFRA Telco modules;
Investigate fraud cases and support reengineering of processes in order to mitigate future fraud risks;
Evaluate new products and services within TTM process, for fraud and revenue assurance risks and propose relevant recommendations for risks mitigation. Follow up risk mitigation actions;
Perform service and subscriber level access reconciliation;
Perform recurrent analysis on Handset and Equipment export fraud;
Revenue Assurance Dashboards monitoring;
Deploy and maintain up to date revenue assurance maps;
Organize training on fraud awareness for Orange employees;
Recognize, prioritize and respond to alerts generated by the Fraud Management System;
Design and implementation of controls and programs to prevent and detect non-telco fraud and assessing the effectiveness of existing controls to reduce the likelihood and impact of non-telco fraud;
Act as a project manager for F&RA related initiatives.

what we are looking for:

University degree in technical studies, economics/finance;
At least 1 year of relevant experience within the Company, telecommunication industry or another appropriate area;
Understanding Company’s business processes & procedures, as well as basic understanding of cross functional processes;
Data analysis and creative problem-solving skills; ability to investigate, document and maintain records accurately;
Excellent project coordination, planning and organizational skills, with high attention to detail;
Strong knowledge of Microsoft Office tools (Excel, Word, PowerPoint) with understanding of data analysis techniques;
SQL/VBA knowledge is an advantage;
Strong interpersonal, written and spoken communication skills;
Proficiency in Romanian, English.

what's in it for you:

a unique learning experience in our company
working experience with great potential for growth
flexible working hours
benefits and compensations that you can discover on

We invite you to join Orange for a unique learning and working experience, with great potential for growth in an innovative environment.
We will be happy to welcome you into a young and dynamic team!
Working for Orange is one of a kind experience. Come check it out!
Send us your CV to [email protected] E-mail:
[email protected]

Descrierea Companiei
Orange Moldova este parte a Grupului Orange, cu peste 252 de milioane de clienți pe 5 continente. Avem misiunea de a oferi fiecărui client ceea ce este esenţial pentru el, prin crearea  serviciilor care îi permit să se bucure din plin de o experienţă incomparabilă.

Fraud Prevention and Revenue Assurance Expert