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CR IT Support Engineer Full-time Job
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Orange Moldova

Actualizat la 11-05-2121     Ingineri   Chisinau     117 vizualizări
Detalii despre job

Orange Moldova is looking for a new colleague to fill in the position of CR IT Support Engineer.

what you will be doing:

you will develop, integrate, and support Omni touch contact centers platforms like: core station, call routing engines, chat, chatbots, IVRs and others across various lines of business
you will also be responsible for maintaining, designing, coding, testing, and implementing enhancements and modifications on multiple Contact Center connected platforms like: Knowledge management System, Workforce Management System, Calls Recording and others

what we are looking for:

Minimum 1 years practical experience in contact center operations, administration, or technology infrastructure in multi-location omni-channel contact center technology/operations with at least 20 agents
Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives)
experience with SIP and TDM based software installations, media gateways, troubleshooting voice services, call centers
Strong experience developing IVR using VoiceXML or other Vendor Specific language
Experience with configuration, troubleshooting of LAN/WAN services specially VoIP protocols (e.g.H.323, SIP, UDP, RTP)
SQL knowledge and experience in relational databases: Oracle , MSSQL , MySQL would be a plus
Scripting Languages knowledges would be a plus

what's in it for you:

a unique learning experience in our company
working experience with great potential for growth
flexible working hours
benefits and compensations that you can discover on

We invite you to join Orange for a unique learning and working experience, with great potential for growth in an innovative environment.

Working for Orange is one of a kind experience. Come check it out!

Send your CV to [email protected]

Orange Moldova
Str. Alba Iulia 75, Chisinau, Moldova Str. Alba Iulia 75, Chisinau, Moldova
e-mail: [email protected]

Descrierea Companiei
Orange Moldova este parte a Grupului Orange, cu peste 252 de milioane de clienți pe 5 continente. Avem misiunea de a oferi fiecărui client ceea ce este esenţial pentru el, prin crearea  serviciilor care îi permit să se bucure din plin de o experienţă incomparabilă.

CR IT Support Engineer
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Support Engineer Orange Moldova